COVID-19 Impact Report

When the pandemic hit, we shifted into crisis mode—to get the word out about the virus in 10-13 different languages and to respond to families affected by the pandemic, including those who lost jobs, faced eviction, needed food, struggled with virtual schooling, and required medical assistance.

Crisis Helpline and Virtual Access Center

EMBARC worked frantically to establish a helpline to address the barriers faced by immigrants and refugees in accessing critical and lifesaving resources.

Run by a multi-ethnic team of immigrant and refugee community members who collectively speak more than 25 languages and dialects, the Helpline provides holistic, virtual case management and follow-up services to callers.